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What is your return policy?
Buyers are responsible for returning any shirts they are defective in original packaging and in new condition. You will be refunded 100% for the t shirt. We can only offer a 100% refund for defective/poor quality orders because we are a custom print shop and our shirts are made-to-order. Therefore if you have wrongly given us your size or if you order a size, receive that size but are not happy with the fit these are not grounds for a return. We can take back t shirts that do not fit or you simply want to return with a $7 restocking fee, or $15 fee for Hoodies. Neowin Threadsquad offers a 100% satisfaction guarantee return policy.
For a more detailed return policy or more information please contact us by email sales@neowin.net and we will gladly provide you with your options as well as the address to which your items should be returned. Upon receipt, Neowin Threadsquad will refund your purchase.